Once your order is placed with us you will receive a confirmation email with all of your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our team to determine if your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will reach out to you prior to processing your payment with the expected ship date to verify your permission for late product arrivals.
Upon receiving your order we will vary the stock level of your item and proceed with processing your card. Once the tracking numbers are available we will issue those to you via email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your expected ship date, do not hesitate to reach out to us at email@example.com.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage to your product or its packaging material, you should make note of it while signing for delivery. If your item(s) do arrived damaged, please note the damage with the carrier and on the package and send photos to firstname.lastname@example.org and we will contact the manufacturer to organize the product return as well as a new shipment of the same item.