Orders may be cancelled prior to processing or shipment; some exceptions apply. Prior to placing an order refer to the product detail page for the item specific cancellation policy.

Contact Us to request an order be cancelled.

  • Cancellations are not executed until Premier Kitchen Direct confirms an order has not been processed or shipped. Provided Premier Kitchen Direct confirms an order has been cancelled, credit will be issued to the original form of payment.

  • Custom and built-to-order items are not eligible for cancellation.

  • The item specific return policy applies to any cancellation request that cannot be executed.