Zline
ZLINE 36" Porcelain Gas Stovetop in Stainless Steel with 6 Gas Burners (RT-BR-36)
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Luxury isn't meant to be desired - it's meant to be attainable. Designed in Lake Tahoe, USA, the ZLINE 36" Porcelain Gas Stovetop with 6 Gas Burners (RT36) provides a professional culinary experience by pairing unmatched performance with timeless style. Achieve ZLINE Attainable Luxury® excellence with innovative features designed to enhance your kitchen's capability.
This rangetop includes many unique features such as:
- Handcrafted, high quality Italian Burners imported directly from Italy with premium alloy to ensure efficient and clean-burning flames
- Rangetop can be installed into counter or island
- Heavy Duty Italian made Porcelain one-piece cooktop allows for an easy to clean surface - no crevices that can hold residue
- No-scratch porcelain designed to handle every cooking environment
- Solid-piece cast iron grate - heavy duty and built to last with an exceptional strength-to-weight ratio
- Every rangetop comes equipped with an LP conversion kit to convert from natural gas to propane; this conversion process must be done by a professional
- Voltage: 120/240-Volt/60HZ
- ETL Listed and ADA Compliant
- 1 Year Warranty
- An Industry First - Limited lifetime warranty on the Italian burners includes parts replacements for burners and burner caps, and parts and labor for the spark tip if parts prove to be defective in materials or workmanship.
Shipping
Order Confirmation
Once your order is placed with us you will receive a confirmation email with all of your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our team to determine if your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will reach out to you prior to processing your payment with the expected ship date to verify your permission for late product arrivals.
Shipment process
Upon receiving your order we will vary the stock level of your item and proceed with processing your card. Once the tracking numbers are available we will issue those to you via email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your expected ship date, do not hesitate to reach out to us at info@premierkitchendirect.com.
Damaged Items
Please inspect the packaging of your item(s) when they arrive, if you notice any damage to your product or its packaging material, you should make note of it while signing for delivery. If your item(s) do arrived damaged, please note the damage with the carrier and on the package and send photos to info@premierkitchendirect.com and we will contact the manufacturer to organize the product return as well as a new shipment of the same item.
Warranty
- Limited Lifetime warranty on Italian burners includes parts replacements for burners and burner caps, and parts and labor for the spark tip if parts prove to be defective in materials or workmanship. Brass burners naturally form a patina and deeper brass hue to protect the burners from corrosion. This is an expected oxidation process and will not be covered by the limited lifetime warranty.
- Ranges, Rangetops & Cooktops- 1 year parts and service & lifetime burners.
- Range Hoods- 3 year parts and lifetime motor.
- Wall Ovens- 1 Year Parts
- Dishwashers - 1 year parts, full warranty
- Microwaves- 2 year parts
- Sinks, Faucets & Shower Systems - Limited lifetime warranty.
For additional information on the manufacturer warranty, visit https://zlinekitchen.com/warranties.
Your Zline products can be registered here.
Returns
ZLINE Kitchen and Bath products may be returned for a refund of the purchase price within 60 days from the delivery date. Please note, all returns are subject to shipping costs back to the manufacturer. These costs will be deducted from the customer’s total refund amount.
All returns and refunds are subject to and dependent on the following: ● Shipping charges for ZLINE products are as follows:
○ Parcel orders up to $300: $50 return shipping fee
○ Parcel orders over $300: $100 return shipping fee
○ Freight shipments up to 299 pounds: $200 return shipping fee ○ Freight shipments of 300-399 pounds: $300 return shipping fee ○ Freight shipments of 400-499 pounds: $400 return shipping fee ○ Freight shipments over 500 pounds: $500 return shipping fee
- Returns for refunds requested before 30 days from the delivery date are subject to the shipping charges outlined above. Returns after 30 days face an additional 20% restocking fee based off the original purchase price.
- Returns will only be accepted for a maximum of 60 days from the delivery date. Customers must inspect their ZLINE product upon arrival for damage in order to process a return or replacement within this timeframe.
- If products arrive damaged or defective, ZLINE will exchange them free of charge and arrange a prompt replacement. Please note, photographs and/or videos clearly showing damaged or defective products are required to process a replacement. Box damage does not count. The box must be opened and clear evidence of product damage needs to be apparent.
- Products should be opened and inspected upon delivery and any damage should be reported immediately. Damage claims reported after 5 days are subject to denial. ● Under no circumstances may products be replaced or returned after installation. ● All returns are subject to inspection and additional fees if returned unusable or damaged due to improper packing, installation, and/or modification in any way. Items must be in new condition and in original packaging to qualify for a full refund. ● Accessories such as chimneys, extensions, crown moldings, trim kits, etc., are not eligible for returns.
Prior to shipping, all products from ZLINE Vendor Premier Kitchen Direct are individually inspected to verify that they leave our facility in brand-new condition. We re-package all our products well so they arrive on your doorstep undamaged. If your item arrived damaged or defective, we are happy to arrange for a prompt replacement. However, we do not accept exchanges or returns on damaged product once the product has been installed or used. Contact our Customer Care Department at 1-800-807-6995 or info@premierkitchendirect within 48 hours of delivery of a damaged item to discuss replacement.
Before installing your unit, please test the item(s) for proper functionality by plugging it into the wall and testing the fan and lights. If unit does not work, please contact customer service right away.
Freight return policy:
- When you sign for delivery, even if the package appears only slightly damaged, please write "Package Damaged." If the package looks significantly damaged, you may refuse delivery. In this case, please notify us so that we can expect the return shipment. Once the package returns to us we will send you a new one right away.
- If you have already accepted the package and notice missing or damaged parts, please contact us right away and we will ship replacement parts free of charge. We usually only have a 48-hour window to file freight claims. If we cannot replace the parts, our carrier will pick up the original package and we will send you a full replacement.
- If your product has a manufacturer's defect, we can either replace the defective part, or, if necessary, the entire unit.
All returns must have return authorization from Premier Kitchen Direct prior to return shipment. Shipping charges, customs duties, brokerage fees, and local taxes, are not refundable. Special-order items or altered items cannot be returned.
Miscellaneous
Our site changes daily as new products and new suppliers are added to our offerings. While we do our very best to ensure our product descriptions, prices and policy information is 100% accurate, mistakes can happen. We reserve the right not to process any order that is attached to a product with inaccurate pricing information. If an order is placed on a product with inaccurate pricing, we will notify you of the mistake and verify if you would still like to purchase that item at the corrected price.
We also reserve the right not to work with customers who are abusive to our staff. We believe our customers should be treated with respect and request that you treat our staff with respect as well.
